FAQ

What file types are recommended for sending artwork?
It is highly recommended that before sending us your artwork you need to convert all fonts to outlines or curves. Also, try to set the size of the proof exactly the same as it is for the custom banner’s order. Try not to use bleeds unless and until they are necessary.
We accept file in following formats:

  • EPS (Encapsulated Post Script)
  • AI (Adobe Illustrator)
  • PDF (Adobe Reader PDF)
  • PSD (Adobe Photoshop)
  • JPEG (High Resolution JPEG)
  • TIFF (High Resolution TIFF)

It is highly recommended that you should send us the high-resolution artwork for best quality.

Will I have to pay for Custom Designs?
No, we don’t charge the customer for designing. It is free of cost and multiple changes are allowed. But once the artwork is approved for printing and is in processing state then you can not ask for any kind of modifications.
What is the material type which we use for printing?
We use high quality 510 GSM Vinyl material with UV resistant ink.
Is there any limit of banner printing size?
No, we can manage printing the banner of any size, you will not be bound for the banner size.
Do we have a Return Policy?
Yes, we do have a return policy but the customer is required to inform us within 24 hours if he/she is not satisfied by the printing quality.
How much time shall my order take to be delivered?
We have a standard shipping time of 5 to 7 days. However, we can deliver fast if customer asks for agile delivery service, but it will cost you some extra pounds.
Shall I be provided with an order tracking number?
Yes, all of our banners are assigned with unique tracking numbers before dispatch. You can track your order at any time.

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info@personalisedbirthdaybanners.com